Contact Us

Visit Track Order to check the status of an order at any time.We dispatch many items within 1 business day from when the order is placed. However, certain items may take longer to process. Look for the shipping information located on the product page to see when a specific item is expected to ship. *Note: Some products will also include an "Expected Arrival" time frame. Upon the shipment of an item, an email notification will be sent with the tracking number and an estimated delivery date. Once shipped, most items are delivered within 2-5 business days.

We use our growing network of shipment centers that are strategically located across the U.S. and North America. Shipping location of each order will depend on the product ordered and stock availability. We will ship the product from the closest location to you in order to get your order to you as quick as possible.

We do our very best to deliver orders as quickly as possible. The majority of Block 4 Direct's in-stock items ship within 1 business day. Most customers will receive their items within 2 to 5 business days. The delivery timeframe will depend on the customer's location from the closest warehouse and products stock position. However, processing and delivery timeframes can vary depending on the particular product selected, please reference the shipping time frames displayed on the Product Page and in Checkout. If there are significant delays, please contact customer service at (346) 227-8511

For guaranteed delivery of items that are needed urgently, we encourage you to select the expedited shipping, which is available for many of our products. If you have questions about processing time and/or expected delivery time frames for your order, please don't hesitate to contact our customer service team.

Customer Service Contact Information

Phone: (346) 227-8511

Email: info@block4direct.com

Hours*: Monday - Friday 8 a.m. - 5 p.m. (CST)

*Customer Service is closed on some holidays. 

To cancel an order that has already been placed, please reach out to our customer service team directly.

Customer Service Contact Information

Phone: (346) 227-8511

Email: info@block4direct.com

Hours*: Monday - Friday 8 a.m. - 5 p.m. (CST)

*Customer Service is closed on some holidays. 

Yes, please send us an inquiry or call us.  

Customer Service Contact Information

Phone: (346) 227-8511

Email: info@block4direct.com

Hours*: Monday - Friday 8 a.m. - 5 p.m. (CST)

*Customer Service is closed on some holidays. 

Please refer to Block 4 Direct's Return Policy for more information.

You may also call Customer Service.

Customer Service Contact Information

Phone: (346) 227-8511

Email: info@block4direct.com

Some items may not be eligible for return due to hazardous materials, customization, or other restrictions.